General

  • Are MaxxMacro products non-magnetic?

    Most of MaxxMacro products are made from 440C stainless steel. Martensitic stainless steels, such as grades 410, 420, and 440, are magnetic due to the significant quantities of ferrite in their chemical composition, which includes iron and other elements.

  • Are your products certified?

    Some of our products (masters, gauges, and probes) come with a quality certificate, ensuring they have been developed, manufactured, and controlled in accordance with the technical requirements and in compliance with MaxxMacro's certified quality system.

  • Are your products compatible with System 3R?

    At MaxxMacro, we understand the importance of compatibility and efficiency in your work. That's why we have developed MaxxMacro, a dedicated line of products 100% cross-compatible with System 3R. These products are meticulously designed to ensure seamless integration with existing systems, allowi...

  • Can I purchase the holder/product without the pallet?

    Yes, we can quote and produce your requested product without the pallet. However, please note that we manufacture these holders as part of an automated process with the pallet. Producing them without the pallet requires additional manual steps, such as mounting and disassembling, which often resu...

  • Do you have assembly instructions for the MaxxMacro 272HP Leveling Adapter WEDM Dovetail?

    Do you need to reassemble your MaxxMacro 272HP Leveling Adapter WEDM Dovetail? You can follow our step-by-step assembly instructions in the video below. This guide will walk you through the reassembly process to ensure proper setup.

  • Do you offer compatible versions for the Mini and Junior systems by 3R?

    We have chosen not to produce equivalents to the Mini or Junior systems by 3R due to significant concerns about the design flaws in the original systems. These systems do not reliably repeat and require continuous checking and verification of electrodes or any mounted components. If we were to pr...

  • Do your products have Warranty?

    One of the key highlights of MaxxMacro's offering is its 12-month warranty. This warranty reflects the brand's confidence in the quality and durability of its products. With a commitment to customer satisfaction, Maxx Tooling ensures that any issues with the tools are promptly addressed.

  • Holidays Schedule

    MaxxMacro will be closed from December 20 until January 6 for the holiday season. During this time, our website will remain operational, allowing you to place orders as usual. Please note that any orders placed between December 20 and January 6 will begin shipping on January 6, once our operatio...

  • November 2024 Shipping Schedule

    MaxxTooling is reaching an exciting milestone as we transition to our new warehouse facility. This move will enable us to enhance our operations and provide even better service to our valued customers. To accommodate the move, our warehouse will be closed on Wednesday, November 27, Thursday, Nov...

  • What are the advantages of installing a workholding system in my CNC workshop?

    Workholding systems bring several key advantages. Firstly, they enhance efficiency by reducing setup time and maximizing machine uptime. This efficiency leads to cost savings through optimized material usage and minimized scrap. Additionally, workholding systems ensure precision machining, result...

  • What if the product is not what I expected? Do you have a return Policy?

    If the product doesn't meet your expectations, rest assured, we've got you covered with our return policy. We offer a 30-day money-back guarantee, ensuring your satisfaction with every purchase. If you're not completely satisfied with your product, simply contact us, and we'll guide you through t...

  • What is the cutoff time for same-day shipping?

    Our cutoff time for same-day shipping is 2:00 p.m. EST from Monday to Thursday. On Fridays, the cutoff time is 12:00 p.m. (noon) EST. Orders placed after these times will be processed on the next business day.

  • What is the repeatability of he MaxxMacro system?

    Regarding the repeatability of the MaxxMacro system, it has a static 2-micron repeatability. The system does not have a tolerance of +/- for tooling, but it operates within the same tolerance as 3R.

  • What is the SKU? Where can I find it?

    The SKU, or Stock Keeping Unit, is a unique identifier assigned to each product to distinguish it from others in our inventory. The designation "MX-XXX" indicates that the article has been established on the market and has demonstrated its quality through extensive use by customers. All MaxxMacro...